We will have limited support available from December 23rd, 2024 through January 1st, 2025.
All inquiries received during this time will be processed as quickly as staff availability allows, with normal availability beginning January 2nd.
We appreciate your understanding and patience. Happy Holidays!
Receive your Free Trial Instruction document here and follow the steps below. (Note: You will still need to fill and submit the 30-day free trial form below).
Download and install the latest version of FlowJo.
Connect to your WIFI and get your computer's hardware ID (instructions here).
Fill out the form below using your hardware ID along with your contact information to receive your 30-day serial number license.
You will be emailed a trial serial number to put into the software. Please check your Spam or Junk folder if you do not receive the email within 15 minutes.
Open FlowJo and copy/paste your trial serial number into the FlowJo License screen Serial Number field.
At the end of your trial period, go to our Customer Order Center and create your customer profile to request a quote.
30-day free trial form:
Troubleshooting note
Make sure to whitelist the following URLs (FlowJo uses ports 80 and 443):
• Serial Number: http://fls.flowjo.com
• Portal: https://cloud.flowjo.com
• Help Links (Documentation): http://docs.flowjo.com
FlowJo also pings the following URLs to determine if the user has access to the internet:
• https://flowjo.com
• http://umpqua.treestar.com
• https://google.com
Ask your IT if they use a Proxy server, and if so, the proxy info they provide can be entered into License Preferences. Email flowjo@bd.com if these actions do not work.